Customs Clearance
Expert Customs Clearance Services
Navigating the complexities of customs regulations and procedures can be challenging for businesses engaged in international trade. At Viking Cargo, we provide access to comprehensive customs clearance services to ensure your shipments move smoothly through Australian customs with full compliance and minimal delays.
Our team connects with licensed customs brokers having extensive experience with Australian Border Force requirements and international trade regulations. We handle all aspects of the customs clearance process, from documentation preparation to duty calculation and payment, allowing you to focus on your core business activities.
Licensed Customs Brokers
Our team collaborates with licensed customs brokers and maintains all requisite certifications to facilitate fully compliant and efficient customs clearance throughout Australia.
Regulatory Compliance
We ensure all shipments meet Australian import/export regulations and documentation requirements.
Duty & Tax Optimisation
We identify legitimate opportunities to minimise duties and taxes while maintaining full compliance.

Our Customs Clearance Services
Comprehensive solutions for all your customs requirements
Import Customs Clearance
Complete handling of all import customs procedures, including documentation preparation, duty calculation, and payment processing to ensure smooth entry of your goods into Australia.
Export Customs Clearance
Expert management of export documentation and compliance requirements to facilitate the efficient departure of your goods from Australia to international destinations.
Documentation Preparation
Accurate preparation and submission of all required customs documentation, including commercial invoices, packing lists, certificates of origin, and import/export declarations.
Duty & Tax Calculation
Precise calculation of applicable duties, taxes, and other charges based on current regulations, tariff classifications, and trade agreements to avoid overpayment or compliance issues.
Compliance Management
Ensuring adherence to all relevant regulations, including prohibited and restricted goods, quarantine requirements, and industry-specific compliance standards.
Tariff Classification
Expert determination of the correct tariff classification codes for your products to ensure accurate duty assessment and compliance with import/export regulations.
Trade Agreement Utilisation
Identification and application of relevant free trade agreements and preferential duty programs to minimise import costs while ensuring compliance with origin requirements.
Quarantine & Biosecurity
Management of Department of Agriculture, Water and the Environment (DAWE) requirements for goods subject to biosecurity controls, including permit applications and inspections.
Our Customs Clearance Process
A streamlined approach to ensure efficient customs processing
Pre-Arrival Assessment
Before your shipment arrives, we review all documentation and identify any potential compliance issues or documentation requirements. This proactive approach allows us to address any concerns early in the process, preventing delays at customs.
Documentation Preparation
Our team prepares and reviews all necessary customs documentation, including import declarations, commercial invoices, packing lists, certificates of origin, and any product-specific certifications or permits required for your goods.
Tariff Classification
We determine the correct tariff classification codes for your products based on the Harmonised System (HS) and Australian customs regulations. Accurate classification is essential for determining applicable duties, taxes, and regulatory requirements.
Duty & Tax Calculation
Based on the tariff classification, we calculate all applicable duties, taxes, and other charges. We also identify any potential duty exemptions or reductions available through trade agreements or special programs.
Customs Declaration Lodgment
We electronically lodge your customs declaration through the Integrated Cargo System (ICS) and manage any additional documentation requirements. Our team monitors the status of your declaration and responds promptly to any customs queries.
Duty & Tax Payment
We arrange for the payment of all applicable duties, taxes, and other charges to customs authorities on your behalf, ensuring timely clearance of your goods.
Clearance Confirmation
Once customs clearance is obtained, we provide you with confirmation and arrange for the release of your goods from the port or airport. We coordinate with transportation providers to ensure smooth onward delivery.
Post-Clearance Documentation
We provide you with copies of all customs documentation for your records and compliance purposes. Our team remains available to address any post-clearance inquiries or requirements.
Customs Compliance & Regulations
Navigating the complex landscape of Australian customs requirements
Australian customs regulations are governed by the Customs Act 1901 and administered by the Australian Border Force (ABF). Compliance with these regulations is essential for businesses engaged in international trade to avoid penalties, delays, and potential seizure of goods.
At Viking Cargo, we maintain up-to-date knowledge of all relevant customs regulations and requirements, including:
- Import Prohibitions and Restrictions: Certain goods are prohibited or restricted from importation into Australia. We ensure your shipments comply with these regulations and obtain any necessary permits for restricted items.
- Biosecurity Requirements: Australia has strict biosecurity controls to protect its agricultural industry and environment. We manage all Department of Agriculture, Water and the Environment (DAWE) requirements for goods subject to biosecurity controls.
- Tariff Classification: Correct classification of goods under the Harmonised System is crucial for determining applicable duties and taxes. Experts ensure accurate classification to avoid compliance issues and potential reassessments.
- Valuation Rules: Customs valuation must comply with specific methodologies prescribed by law. We ensure your goods are valued correctly for customs purposes to prevent disputes and additional assessments.
- Rules of Origin: For goods claiming preferential treatment under free trade agreements, we ensure compliance with the relevant rules of origin and documentation requirements.
- Record-Keeping Requirements: Australian customs law requires importers and exporters to maintain certain records for specified periods. We advise on record-keeping obligations and provide documentation to support your compliance efforts.
Our commitment to compliance extends beyond the clearance process. We provide ongoing guidance and support to help your business develop robust customs compliance programs and procedures.

Industries We Serve
Specialised customs clearance solutions for diverse business sectors
Retail & Fashion
Specialized customs clearance for apparel, accessories, and consumer goods, with expertise in textile quotas, labeling requirements, and intellectual property protection.
Electronics & Technology
Efficient clearance for electronic components, devices, and technology products, including management of encryption controls and safety certifications.
Pharmaceuticals
Compliant handling of pharmaceutical imports and exports, including Therapeutic Goods Administration (TGA) requirements and controlled substance regulations.
Food & Beverage
Expert management of biosecurity controls, food safety requirements, and labeling regulations for food and beverage products entering or leaving Australia.
Manufacturing
Streamlined customs clearance for raw materials, components, and finished products, with expertise in duty minimisation strategies for manufacturers.
Automotive
Specialised handling of vehicle and parts importation, including compliance with Australian Design Rules (ADR) and vehicle import approval processes.
Frequently Asked Questions
Common inquiries about customs clearance in Australia
Do I need a customs broker for my imports to Australia?
While it's not legally required to use a customs broker for most imports, the complexity of Australian customs regulations makes professional assistance highly advisable. A licensed customs broker ensures accurate documentation, proper tariff classification, and compliance with all relevant regulations, reducing the risk of delays, penalties, or goods being held at the border. For commercial importers, the efficiency and compliance benefits of using a customs broker typically far outweigh the cost.
How are import duties and taxes calculated in Australia?
Import duties in Australia are typically calculated as a percentage of the customs value of the goods, which includes the cost of the goods, insurance, and freight (CIF value). The duty rate varies depending on the tariff classification of the goods and the country of origin. Goods and Services Tax (GST) of 10% is then applied to the value of the goods plus the duty amount. Certain goods may also be subject to additional taxes such as Wine Equalisation Tax (WET) or Luxury Car Tax (LCT). Free trade agreements may provide reduced or zero duty rates for eligible goods.
What documentation is required for customs clearance in Australia?
The basic documentation required for customs clearance in Australia includes: Commercial Invoice, Packing List, Bill of Lading or Air Waybill, Import Declaration, and Certificate of Origin (if claiming preferential tariff treatment). Depending on the nature of the goods, additional documents may be required, such as permits for restricted goods, quarantine/biosecurity documentation, safety certifications, or product-specific certificates. Our customs brokers will advise you on the specific documentation requirements for your shipment.
How long does customs clearance take in Australia?
The timeframe for customs clearance in Australia varies depending on several factors. With complete and accurate documentation, standard shipments can often be cleared within 24-48 hours of arrival. However, factors that can extend this timeframe include: inspection requirements, biosecurity controls, incomplete documentation, complex tariff classification issues, or high-risk goods requiring additional scrutiny. Working with Viking Cargo's experienced customs brokers helps minimise delays by ensuring proper preparation and addressing potential issues proactively.
What are the penalties for customs non-compliance in Australia?
Penalties for customs non-compliance in Australia can be significant. The Australian Border Force can impose administrative penalties for errors or omissions in customs declarations, which can range from warnings to substantial fines. More serious breaches, such as deliberate misclassification, undervaluation, or false declarations, can result in higher penalties, seisure of goods, and even criminal prosecution in severe cases. Additionally, non-compliance can lead to increased scrutiny of future shipments, causing delays and additional costs. Our customs compliance expertise helps protect your business from these risks.
Need Expert Customs Clearance Services?
Contact our team of licensed customs brokers today for a consultation and quote.